SAF Learning Material Update 23 March 2017

4 January 2017

General - 2065kb PDF

Introduction
Find out how to use this material and how the Finance & Leasing Association (FLA) is the leading trade association for the UK motor finance industry.

Finance Product Knowledge
Learn about the different types of finance products that are offered to potential car buyers.

Regulatory Knowledge
Learn about the regulation and rules which surround the sale of car finance products.

New content added:

•FCA rules for the sale of GAP insurance – Regulatory Knowledge - Module 3 FCA interim permission and authorisation

•Know Your Customer (KYC) – Regulatory Knowledge - Module 5 Pre-contractual requirements including adequate explanations

•Rights to reject, repair and replace (Consumer Rights Act 2015) – Regulatory Knowledge – Module 6 Post-contract information and rights

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