Firms with annual revenue from credit-related regulated activities of up to and including £5m will need to report annually. This will include complaints reporting.
Firms with annual revenue from credit-related regulated activities of more than £5m will need to report every six months, with the exception of CCR007 – which applies to Limited Permissions firms, such as motor dealers – and will only be required annually. But if a firm is credit broking for a fee, it will need to report quarterly.
