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Introduction
Introduction
How to use this material
How to use this material (continued)
Why should I review this material?
Benefits of SAF Expert
SAF training material overview
How to use this course
Introduction to Automotive Finance
Finance Product Knowledge
Finance Product Knowledge
1. Finance Structures
2. Hire Purchase
3. Personal Contract Purchase
4. Personal Loans
5. Contract Hire
6. Conditional Sale
7. Credit Sale
8. Lease Purchase
9. Finance Lease
10. Secured Loans
11. Interest Rates
Regulatory Knowledge
Regulatory Knowledge
1 Changes to Consumer credit regulation
2 The Financial Conduct Authority (FCA)
3 FCA permission and authorisation
4 Financial promotions and communications with customers
5 Pre-contractual requirements including adequate explanations
6 Post-contract information and rights
7 Responsible Lending
8 Vulnerable customers and mental capacity
9 Financial incentives
10 Unfair relationships and the Unfair Trading Regulations
11 Distance Selling
12 Asset registration
13 The General Data Protection Regulation
14 Anti-money laundering
15 The FLA Lending Code and dispute resolution
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SAF Competence Test
Useful Links
Glossary
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Glossary
Regulatory Knowledge
9 Financial incentives
Governance arrangements
Good and poor practice:
