Information which must be provided post-contract

The legislation requires lenders to provide customers with information after they have entered into a credit agreement.

This information includes:

  • periodic statements relating to the fixed-sum credit agreement;
  • a notice of sums in arrears if two or more payments have been missed. (if relevant); and
  • a notice of default sums (if relevant). 
  • Sending a settlement figure within seven days of this being requested by the customer.