Distance selling, on-premises selling and off-premises selling

What is the difference between distance selling, on-premises selling and off-premises selling?

Distance contracts

If a customer orders a car by telephone or online, would this be considered distance selling? Yes, because the customer and the dealer have made exclusive use of one or more means of distance communication up to and including the time at which the contract is concluded.

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On-premises contracts

On-premises contracts are those concluded face to face at a firm’s main or regular business premise, such as when a customer visits a car showroom. The majority of new and used car (and car finance) sales are likely to be on-premises sales contracts.

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Off-premises contracts

Off-premises contracts are sales made face to face away from a firm's business premise, such as sales concluded between a firm and a customer in the customer’s home. This is unlikely to be relevant to sales conducted by motor dealerships.

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