Long awaited FCA reports and follow up consultations on assessing creditworthiness and staff incentives and remuneration have been published.
A new publication providing guidance for lending to vulnerable customers has been published by the FLA and UK Cards Association.
One of the main areas the FCA will be assessing as part of its motor finance work is whether consumers are getting the finance product that best suits their circumstances. With a number of different options available, establishing the right product is a key responsibility of customer-facing staff.
In its recent 2017/18 Business Plan, the DVLA confirmed that it will launch a service to allow drivers to view their driving licence on their smart phone.
An update on the FCA's activity affecting the motor finance and motor retail sectors
New guidance produced by the FLA and UK Cards Association.
Our new apprenticeship standard for motor retailers and finance providers has been approved by the Department for Education and has been published on the GOV.UK website.
Last year, FLA members agreed a new Standard that requires them to identify and verify every customer in a process known as Customer Due Diligence or CDD.
The Finance & Leasing Association (FLA), working alongside employers in a Trailblazer group have developed a Motor Finance Specialist Apprenticeship Standard after receiving approval to do so by the Department for Education.
With new Vehicle Excise Duty (VED) rates due to come into effect (for new cars only) on 1 April, here is a reminder of the key changes: